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Archives for October 2017

October 6, 2017 By Emily Patterson

Got a Government Contract for Public Education & Outreach? Five Ways to Measure Your Success

Most government contracts for public education and outreach contain an important clause: you must provide analysis and reporting. It’s part of your contract… and a big one. No matter how creative your message, compelling your graphics or innovative your approach, you need to show Uncle Sam the numbers (or the state or local government). Whether you are promoting smarter energy consumption, encouraging flu vaccines or touting local tourism, here are the must-dos for government public education campaign analysis.

Not into reading? Check out my webinar on the “Five Must Dos to Take Action from Your Digital Data,” which contains many of these same tips in webinar format.

spreadsheet with too many metricsMust Do #1: Stop Trying to Track Everything

First thing is first. Get get over your data FOMO (aka. fear of missing out). Many contract administrators and/or marketing firms make the mistake of tracking everything when trying to measure outreach effectiveness of a government contract. But just because you have a lot of stats and a large Excel spreadsheet, does not mean that you have true analysis and understanding of what worked and what didn’t.

The following steps will help you get clear about what’s important to track.  This will help you start recording data in a way that’s not overwhelming.

 

Must Do #2:  Get Clear on the Goal of Your Campaign

Ask yourself, “What is the point of this campaign?” The end goal isn’t likely to be driving video views, Facebook clicks or blog pageviews. Those are simply techniques. The reason you got the contract in the first place is to help you accomplish the broader goal of changing behavior or promoting public awareness. Start with that big picture and work backwards. We live in a society that’s so excited by tracking for tracking’s sake (Fitbit, anyone?) it’s easy to start recording data and lose sight of the “why.”

[Read more…]

Filed Under: Measurement Tagged With: awareness, dashboards, Data Studio, data visualization, digital strategy, goverment, KPIs

October 6, 2017 By Emily Patterson

Biased Analysts, Harvard’s Social Survey & More on Russia’s FB Ads

Russia’s Meddling, Analyzed
Last time Bee Update came out, the news about Russia’s election-meddling Facebook ads had just broken. This edition, I provide the analysis. $100K is such an odd amount to spend on ads, argues the Atlantic. It’s too much to go unnoticed, and too little to have much effect. Or did it? The low cost of Facebook ads means that $100K can go a surprisingly long way, says The Daily Beast. In this piece, a (colorful) Facebook ad expert estimates that the $100K in ads reached 26 million people. Oh yeah, and Wired explains how Facebook needs to fix itself.

Just Admit You’re Biased Already
I’m a big fan on the Digital Analytics Power Hour podcast. (Yup, there’s a podcast for everything these days). This episode from August on biases was a classic. As much as we want to be impartial, it’s hard to not fall into traps. Here’s some self-reflection from my favorite podcasting analysts.

Social Media Goes to Harvard
Harvard surveyed chief marketing officers and summarized its findings about social media. Social media spending is up 200% in 8 years. (I’m surprised that’s not higher), but nearly half the CMOs say they don’t know if it’s paying off. Here’s that portion and a link to the full survey results.

[Read more…]

Filed Under: newsletter Tagged With: data visualization, Europe, Facebook ads, SEO, social media

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