Get Direction From Your Data
Turns out, yes! The new definition of spam is, “Is this email likely to be engaged with?” rather than simply, “Is this email unrequested?” As we’ve covered here and here, engagement is the name of the game in 2019, which means deliverability is more important now than ever. Amy Chin-Lai goes in-depth in this Medium article about email deliverability, what it means and how to improve your organizations’. It’s a good one.
One of my favorite shows, The Great British Baking Show, is back on Netflix. While watching this season, it struck me that host Paul Hollywood seemed to mostly give handshakes — a reward for a contestant’s top-quality baking — to men. Investigating this theory led me down a data rabbit hole.
First, I found Buzzfeed documenting all of Paul’s handshakes. But Buzzfeed wasn’t quite giving the whole picture because women tended to go father in the competition than their male counterpoints. Then, I found Wikipedia graphing how individual contestants performed. This would make it possible to chart the ratio of male/female handshakes for individual episodes! I had to cut myself off there, though (my husband wanted to finish the episode).
Although my current theory remains unproven, I was impressed by the data already available online. Do you have any theories you’ve been longing to prove?
This was such a great article to read, especially with the news of Instagram hiding “likes” swirling around. While measuring engagement is helpful for reporting purposes, it’s important to think about engagement as more than just “likes.” This article got me pondering the importance of looking at content as a whole package — rather than a single post or article — and how to quantify those important intangibles, such as thought provoking-ness.
Absolutely Everything You Need To Know About Form Design
Getting ready for Giving Tuesday is about more than Facebook ads and email blasts. It’s also a good time to make sure potential donors aren’t so baffled by your donation form that they fail to complete it. This article about web forms is long and heavy on the usability jargon, but don’t let that scare you off! It’s really just a fancy way to describe the effectiveness and satisfaction of users when trying to achieve specific goals on your site. I really like the screenshots of good and bad form design. I also enjoyed the writer’s tip about forms following the same logic as a conversation: “For example, wouldn’t it be weird to ask someone their name only after having asked a number of other questions?”
I adopted an, um, energetic dog early this summer. The seemingly endless walks around my neighborhood with her have given me a lot of podcast-listening time. I’ve found a few new favorites.
If you are familiar with this newsletter, I obviously like my tech news with a good dose of skepticism. Loving Recode’s Pivot for a mix of tech, politics and business updates… and some major sarcasm. It has me LOLing about IPOs and income inequality — something I didn’t think was possible.
It’s my favorite yearly opportunity to snoop on other nonprofits! The 2019 M+R Benchmarks Study includes data from 135 nonprofits across a variety of sizes and sectors. This report has so many good takeaways, it’s hard to choose what to call out here. An interesting fundraising stat was that the revenue from one-time gifts decreased by 2% in 2018, while monthly giving revenue increased by 17%. Focusing heavily on recurring donors could be a winning strategy moving forward.
Keep It Positive (and Personal)
In a world where it feels like everyone and everything is vying for our attention, what does it take for one message to stand out? Well, Change.org analyzed 164K online petitions and figured out which best converted scrolls to clicks and clicks to donations. My main takeaway (there were a lot, really) is that knowing your audience is key. Supporters are already passionate and motivated to act. So how petition creators framed their call to action — for example, whether they put it in positive or negative terms — often made the difference in supporter numbers. According to this study, the most effective headlines start with a strong action word and signal “the ideas of restoration of rights or coming to the aid of others.” Check out the study for many, many examples.