Bee Measure

Get Direction From Your Data

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Better Brand Awareness, Tracking Abandoned Forms & Unraveling the Marvel Universe

Cookies: Sinful or Secure?

This article is a TLDR version of Safari’s latest ITP (Intelligent Tracking Prevention) initiative. If your job involves digital communications, it deserves at least a quick glance. These changes are great for user security and privacy, but not great for people trying to understand their website users. Prior to this change, Google Analytics cookies expired after two years. That means — theoretically at least— you’d recognize a repeat visitors to your site even if their previous visit was 23 months prior. ITP means that cookies expire after a week. Now when someone doesn’t visit your site for two weeks, their next visit is counted as a new user all over again. Basically, if your organization has goals around growing an “audience of loyal users who visit the site once or twice a month,” Safari’s making it a lot harder to measure your progress.

Europeans, They Are Just Like Us

This newsletter is a sucker for survey results. This time, European charities tell Salesforceabout their marketing challenges. Here are my favorite stats:  For 75% of nonprofits in Europe, “raising awareness of their cause” was the top reason to use social media. But 96% (!) said they aren’t using digital marketing “to its fullest potential.” What’s holding them back? These organizations report struggling with selecting the right social platforms, using paid search (including their Google Ad Grant) and measuring outcomes.

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The 80/20 Rule, Facebook’s Big Promise & Snackable Content

Profit with the Pareto Principle

Data analytics is tough, even for large corporations. It’s no surprise that only 5% of nonprofits report using data in every decision they make. But enough bad news! What are some practical steps your organization can take to fix this? This piece talks to the YMCA of Austin about what they did to create a data-driven culture. My favorite takeaway: apply the Pareto Principle to data analytics. “Identify and focus on the 20% of performance indicators that will produce 80% of your success.” Another big takeaway: Analytics aren’t exclusive. Every employee within every department can use data to make more intelligent decisions.

The Dark Side of UX Design

Ever heard of “dark patterns?” Probably not, but you’ve definitely seen at least one or two examples. Basically, it’s what NOT to do with your website. Dark patterns are crappy designs that intentionally make it difficult to do something. Dark patterns are legal but incredibly annoying (and slightly unethical). Instead of tricking users, take the time to build trust and loyalty with your audience. It’s not hard.

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Stop Siloing Digital, Brewing The Nation’s Best IPA & A Much-Needed Perspective Change

Maximizing Your Resources

Strategy and marketing consultant Anne Boyle has a strong opinion about nonprofits that claim they “can’t afford” to create a marketing strategy. The idea is simple: organizations should be putting strategy and planning first in order to maximize their resources. One of her tips that’s actually really helpful, in my opinion, is to not try to be perfect but to just get it done.

Ditch The Digital Department

This article really threw me for a loop. “Digital” has been a buzzword for a while now, but do organizations even need someone solely dedicated to it? The short answer is no. The long answer is still no, but with more nuance. Basically, it’s advised that your organization “hire digitally skilled staff to populate every department” rather than invest in a digital department.

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Your Website Redesign, Online Fundraising & Building a Data Culture

Not Another New Year’s Article

I know it sounds cheesy, but put better data collection at the top of your list of new year’s resolutions. This article is written by Salesforce to promote Salesforce, so take it with a grain of salt, but they have good suggestions about what organizations should be focusing on in 2019. For example, committing to a data collection tool and making sure it is set up correctly ensures your nonprofit can be confident in the data you collect – and the decisions you make from it.

When It’s Time to Redesign

If you want to start fresh in 2019, this handy UX research process explains the steps and timeline for redesigning your website with users at the forefront. One thing that stuck out to me was their emphasis on the importance of combining generative (user interviews) and evaluative research (A/B testing, mouse tracking, remote usability testing). Hot tip: since you want the research to define the direction of your design, “put generative techniques at the beginning.”

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Understanding the Why, Marketing Efficiency & One Charity’s Unexpected Findings

The Ethics of A/B Testing

The ethics of A/B testing are up for contention! While it may seem harmless, many people don’t like the idea of being tested without their knowledge. I don’t blame them. So, what does this mean for nonprofits? For those wanting to err on the side of caution, it’s best to be transparent. Inform your audience and give them the chance to opt out.

Getting to the “Why”

Looking to improve your website? You need “why” data. I like this article because it breaks down the types of information you can collect about your site and what each provides. While Google Analytics can show you where users are running into trouble, it can’t explain why something is happening. Qualitative data, such as survey responses, help you understand why your users are behaving in a certain way and provide the insight needed to solve any issues they’re having on your website.

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