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Use These Success Metrics for Facebook Ads

People can accuse Facebook of so many things (like election interference or housing discrimination), but you can’t say the platform doesn’t provide advertisers enough data. In fact, the metrics Facebook provides is so overwhelming that figuring out what to pay attention to is the hard part. AdEspresso has long been my go-to for all things related to Facebook Ads. According to their updated guide for 2020, there are a few key metrics to keep an eye on: cost-per-result (CPR), ad impressions, click-through-rate (CTR), cost-per-click (CPC), conversion rates, and costs per conversion (CPC). A key takeaway here is to “track impressions to make sure that customers who see your ad do something about it. Otherwise, the ad isn’t effective.”

Choosing Your Cookies

Recently, I was teaching a class about Google Analytics and someone asked about those opt-in to cookies messages. Exactly what percentage of people accept/decline them? Well, here’s the research on that. It’s less about how many people accept/deny the consent notices and more about whether a majority of those “notices” are even GDPR-compliant. The data here suggests they’re not.

Cookies: Sinful or Secure?

This article is a TLDR version of Safari’s latest ITP (Intelligent Tracking Prevention) initiative. If your job involves digital communications, it deserves at least a quick glance. These changes are great for user security and privacy, but not great for people trying to understand their website users. Prior to this change, Google Analytics cookies expired after two years. That means — theoretically at least— you’d recognize a repeat visitors to your site even if their previous visit was 23 months prior. ITP means that cookies expire after a week. Now when someone doesn’t visit your site for two weeks, their next visit is counted as a new user all over again. Basically, if your organization has goals around growing an “audience of loyal users who visit the site once or twice a month,” Safari’s making it a lot harder to measure your progress.

Europeans, They Are Just Like Us

This newsletter is a sucker for survey results. This time, European charities tell Salesforceabout their marketing challenges. Here are my favorite stats: For 75% of nonprofits in Europe, “raising awareness of their cause” was the top reason to use social media. But 96% (!) said they aren’t using digital marketing “to its fullest potential.” What’s holding them back? These organizations report struggling with selecting the right social platforms, using paid search (including their Google Ad Grant) and measuring outcomes.

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