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June 21, 2019 By Erin Cafferty

Gearing up for 2020 Ad Spend, Internet Trends Report for Data Nerds & Don’t Silo Social Data

Gearing Up For 2020: Political Ad Spend

If you thought the 2016 election was ripe with ads, just wait until the next one. Political ad spending is expected to total $9.9 billion in 2020, according to the latest U.S. ad forecast. Online fundraising isn’t new, but it is bigger than ever. So, expect to see ads for your favorite candidates popping up soon (and often)… if their campaigns get the targeting right. The Dems are all starting from scratch when it comes to digital strategy, while Trump has managed to streamline voter data files to allow his campaign to target people online more effectively. To get an idea of what that means for 2020, I’ll leave you with this quote that stood out to me: “The modern presidential campaign is now largely won and lost online.”

Zuckerburg’s Plan for Privacy

Facebook is working to strike a balance between users’ demands for more privacy and advertisers who, well, pay the bills. Plans for a tool to let people see and manage off-Facebook activity is rolling out in a few months. Zuckerburg said this about it: “It’s designed to give people more transparency and control over the data other apps and websites share with us.” The most important note about this tool is that measurement will remain intact so organizations can understand the impact of their Facebook investment. Sounds like a good move, but I’m waiting to see.

[Read more…]

Filed Under: newsletter Tagged With: data culture, data visualization, digital strategy, Facebook, Facebook ads

April 26, 2019 By Erin Cafferty

Better Brand Awareness, Tracking Abandoned Forms & Unraveling the Marvel Universe

Cookies: Sinful or Secure?

This article is a TLDR version of Safari’s latest ITP (Intelligent Tracking Prevention) initiative. If your job involves digital communications, it deserves at least a quick glance. These changes are great for user security and privacy, but not great for people trying to understand their website users. Prior to this change, Google Analytics cookies expired after two years. That means — theoretically at least— you’d recognize a repeat visitors to your site even if their previous visit was 23 months prior. ITP means that cookies expire after a week. Now when someone doesn’t visit your site for two weeks, their next visit is counted as a new user all over again. Basically, if your organization has goals around growing an “audience of loyal users who visit the site once or twice a month,” Safari’s making it a lot harder to measure your progress.

Europeans, They Are Just Like Us

This newsletter is a sucker for survey results. This time, European charities tell Salesforceabout their marketing challenges. Here are my favorite stats:  For 75% of nonprofits in Europe, “raising awareness of their cause” was the top reason to use social media. But 96% (!) said they aren’t using digital marketing “to its fullest potential.” What’s holding them back? These organizations report struggling with selecting the right social platforms, using paid search (including their Google Ad Grant) and measuring outcomes.

[Read more…]

Filed Under: newsletter Tagged With: Cookies, data, data analytics, digital communications, digital strategy, donation forms, e-commerce, Facebook, form abandonment, fundraising, Google Ad Grant, google analytics, IGTV, marketing, Marvel, nonprofit, Salesforce

March 29, 2019 By Erin Cafferty

The 80/20 Rule, Facebook’s Big Promise & Snackable Content

Profit with the Pareto Principle

Data analytics is tough, even for large corporations. It’s no surprise that only 5% of nonprofits report using data in every decision they make. But enough bad news! What are some practical steps your organization can take to fix this? This piece talks to the YMCA of Austin about what they did to create a data-driven culture. My favorite takeaway: apply the Pareto Principle to data analytics. “Identify and focus on the 20% of performance indicators that will produce 80% of your success.” Another big takeaway: Analytics aren’t exclusive. Every employee within every department can use data to make more intelligent decisions.

The Dark Side of UX Design

Ever heard of “dark patterns?” Probably not, but you’ve definitely seen at least one or two examples. Basically, it’s what NOT to do with your website. Dark patterns are crappy designs that intentionally make it difficult to do something. Dark patterns are legal but incredibly annoying (and slightly unethical). Instead of tricking users, take the time to build trust and loyalty with your audience. It’s not hard.

[Read more…]

Filed Under: newsletter Tagged With: 80/20 rule, data analytics, data insights, data visualization, Facebook, Google, grants, nonprofit, pareto principle, snackable content, UX

October 1, 2018 By Emily Patterson

Google’s Big Birthday News, Picking Your A/B Tests & Painting Data

Happy Birthday, Google! (And What That Means to You)
Most media celebrated Google’s 20th birthday with retrospectives of Google Doodles. More interesting to me, however, is the future. The tech giant shared how it expects to change search in the coming years. I had two big takeaways: an increased emphasis on making images (and video) really work on search and new features to keep users on its platform (reducing the need for them to click off to websites). Stay turned! I’m sure this newsletter will cover more about what’s next for Google.

Maybe You Don’t Need to Test…. Everything
For most nonprofits, just finishing a website redesign is a huge achievement. (I’ve been there. Extra bonus points if it’s on time and in budget.) The idea of A/B testing everything before launch is so daunting. Here’s one consultant’s take on what to test and what to push out and refine later.

[Read more…]

Filed Under: newsletter Tagged With: a/b testing, data visualization, digital strategy, Facebook, Google, google analytics, intelligence events, SEO, video

August 17, 2018 By Emily Patterson

Fundraising Gamer Style, Writing Better Content & Why No One Likes SEO

Good Content Keeps ’em Coming Back 
It is easy to get caught up in increasing website traffic and forget that you need quality content to keep them there – and get them to return. This recent Forbes article reminds us of common mistakes nonprofits make in developing content. First, stop copying your print materials. What works in a flyer isn’t right for online. If volunteers help maintain your website and social media, be sure to train them on style and content. Finally, good writing is important. Just because someone is an expert on a topic, does not mean they can write well about it. Don’t be afraid to get out your red pen (or activate Word’s track changes).

Making a Game out of Fundraising
Bored with the same old silent auctions, 5Ks and Facebook fundraisers? The brave new frontier of digital fundraising is in gaming. According to this article in Nonprofit Quarterly, game company Activision Blizzard donated nearly $13 million to the Breast Cancer Research Foundation (BCRF) through their online game, Overwatch. Blizzard, which makes World of Warcraft, sold limited edition avatar skins as well as merchandise like t-shirts for players. Another game company recruited champion players to livestream their gameplay, donating tips from viewers to a charitable cause.

Poor, Misunderstood SEO 
If you don’t really understand what SEO is, you aren’t alone (even outside the nonprofit marketing world). A recent survey found that businesses ranked search engine optimization (SEO) as the “least popular digital marketing channel.” Only 44% of respondents named SEO as part of their online marketing strategy (social media, website and email were the three most popular.) The researchers expressed surprise over this finding, attributing the lack of popularity to a misunderstanding of SEO and the fact that results from SEO efforts often take some time to show.

[Read more…]

Filed Under: newsletter Tagged With: data, digital strategy, Facebook, fundraising, games, Google, SEO, travel, voice search, web content

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