Bee Measure

Get Direction From Your Data

By

The 80/20 Rule, Facebook’s Big Promise & Snackable Content

Profit with the Pareto Principle

Data analytics is tough, even for large corporations. It’s no surprise that only 5% of nonprofits report using data in every decision they make. But enough bad news! What are some practical steps your organization can take to fix this? This piece talks to the YMCA of Austin about what they did to create a data-driven culture. My favorite takeaway: apply the Pareto Principle to data analytics. “Identify and focus on the 20% of performance indicators that will produce 80% of your success.” Another big takeaway: Analytics aren’t exclusive. Every employee within every department can use data to make more intelligent decisions.

The Dark Side of UX Design

Ever heard of “dark patterns?” Probably not, but you’ve definitely seen at least one or two examples. Basically, it’s what NOT to do with your website. Dark patterns are crappy designs that intentionally make it difficult to do something. Dark patterns are legal but incredibly annoying (and slightly unethical). Instead of tricking users, take the time to build trust and loyalty with your audience. It’s not hard.

[Read more…]

By

Your Website Redesign, Online Fundraising & Building a Data Culture

Not Another New Year’s Article

I know it sounds cheesy, but put better data collection at the top of your list of new year’s resolutions. This article is written by Salesforce to promote Salesforce, so take it with a grain of salt, but they have good suggestions about what organizations should be focusing on in 2019. For example, committing to a data collection tool and making sure it is set up correctly ensures your nonprofit can be confident in the data you collect – and the decisions you make from it.

When It’s Time to Redesign

If you want to start fresh in 2019, this handy UX research process explains the steps and timeline for redesigning your website with users at the forefront. One thing that stuck out to me was their emphasis on the importance of combining generative (user interviews) and evaluative research (A/B testing, mouse tracking, remote usability testing). Hot tip: since you want the research to define the direction of your design, “put generative techniques at the beginning.”

[Read more…]

By

Understanding the Why, Marketing Efficiency & One Charity’s Unexpected Findings

The Ethics of A/B Testing

The ethics of A/B testing are up for contention! While it may seem harmless, many people don’t like the idea of being tested without their knowledge. I don’t blame them. So, what does this mean for nonprofits? For those wanting to err on the side of caution, it’s best to be transparent. Inform your audience and give them the chance to opt out.

Getting to the “Why”

Looking to improve your website? You need “why” data. I like this article because it breaks down the types of information you can collect about your site and what each provides. While Google Analytics can show you where users are running into trouble, it can’t explain why something is happening. Qualitative data, such as survey responses, help you understand why your users are behaving in a certain way and provide the insight needed to solve any issues they’re having on your website.

[Read more…]

By

Passé Website Trends, Writing Better Surveys & 2018’s Top Social Campaigns

Don’t Forget the Pictures!

When your organization’s work is, um, less than visually compelling, it’s easy to make images an afterthought. But before you download yet another boring stock photo, check out Hubspot’s list of statistics why visuals matter. Compelling images can impact not only viewers’ attention spans, but also result in higher retention and engagement. Here’s my favorite fact from the piece: “When people hear information, they’re likely to remember only 10% of that information three days later. However, if a relevant image is paired with that same information, people retained 65% of the information three days later.” Nice!

The Best of the Best

The Digital Agency Network presented their picks for the best social media campaigns in 2018. I love this list because it features sophisticated uses of a medium many consider, well, “basic” and, um, narcissistic. And as a bookworm, my favorite is NY Library’s InstaNovels campaign.

[Read more…]

By

Better Web Forms, Gender Positive FB Ads & A Note From Cville

Bee Measure is proud to be based in Charlottesville, Virginia. Much has already been said about the events of last weekend, so I debated whether to add my voice in the mix. Then on Wednesday, a friend and I took a walk to see the impromptu memorial of flowers, candles, writing and gifts that mourners assembled at the scene of the crash. I wanted to share the photo my friend took. The image says a lot about the mix of sadness, apprehension and determination we all feel this week. As nonprofits (and nonprofit supporters), we do great work. And we will persevere.
– Emily (from Bee Measure)

 

What’s New This Week?

Who’s on First, Oops, Facebook?
Business Insider published a new report about the demographics of our fav social media platforms. Here are the free takeaways. And here’s my summary: Snapchat is getting older, LinkedIn is richer and everyone’s on Facebook.

Gender Positive Does Better, Swears Facebook
I’m not sure how much faith I put in research done by Facebook about Facebook to promote Facebook advertising, but I still am heartened by its study of gender in advertising. For an industry that loves to use images like this, it’s good to have stats that ads promoting equality pay off.

Pittsburgh, Not Paris
I love a good case study, so here’s Pittsburgh’s Chief Data Officer talking about how the city built an open data site that displays 311 calls and police blotter data. And the name is a pun too. Gotta love it!

The Protest in IP Addresses
It’s been a while since I’ve covered data privacy issues related to the Trump administration. But it’s back. In the winter, anti-Trump protestors used the site DisruptJ20.org to organize Inauguration Day protests. Then, the Justice Department issued a request for 1.3 million IP addresses to identify site visitors. Now, the site’s hosting company is resisting.

Advice of the Week

End Web Form Intimidation
Your site probably has a form, or two, or 10. Mine has several, and it only has a dozen pages. I love the content from MarketingExperiments.com, and this video on optimizing website forms provides solid advice. (Just ignore the annoying ads.)

Cool Visualization of the Week

86% Eclipsed
Let’s end this on a fun note. Nothing is currently bringing the US together quite like the solar eclipse. So here’s Vox’s fun, interactive graphic to show you what the eclipse will look like in your zip code. Why can’t you be closer to totality, Charlottesville!